Junior Analyst – Business Operations Job Openings in Bangalore 2025!!!
Razorpay announced job vacancy for the post name of Jr. Analyst – Business Operations. The place of posting will be at Bangalore. Candidates who have completed Graduates/ Engineering/ Post Graduate with Freshers and Experience are eligible to apply for this Job. More details about qualification, job description, roles and responsibilities are as follows.
| Company name | Razorpay |
| Qualifications | Graduate |
| Skills | Communication, MS Office Application,etc… |
| Category | Business Operations |
| Work type | Onsite |
| Position | Junior Analyst – Business Operations |
| Location | Bangalore |
| Salary | As per company norms |
| Job type | Full time |
| Requisition Id | 4596508005 |
Razorpay are a full-stack financial services organisation, committed to helping Indian business with comprehensive and innovative payments and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year,we’ve disbursed loans worth millions of dollars loans to thousands of businesses. In parallel, Razorpay is reimagining how business manage money by simplifying business banking (via Razorpay X) and enabling capital availability for Business razorpay Capital).
ROLES AND RESPONSIBILITIES
- Handling of end-to -end merchant-related queries/concerns while also ensuring merchant satisfaction is met Report any merchant experience breakage on any front
- Ensure SLAs are met on Tickets And chat as per the defined OKRs
- Consume and forward feedback to the respective channels along with suggestive measures, if any Coordinate and communicate With product managers to resolve/enhance any product level asks/issues/bugs
- Work with the Financial Operations team for day to day payouts status update and redundancies• Work with different Razorpay verticals to close any pending mechant issues
REQUIRED SKILLS AND EXPERIENCE
- Have a knack of turning negative merchant experiences into a positive one
- Possess confident, articulate and professional spoken and written abilities
- Previously handled Merchant level communication, social media escalations, Merchant tickets and/orchids
- Able to quickly adapt to different needs that may arise
- Have the ability to take full ownership of the different tasks that will come your way.
APPLY LINK – https://job-boards.greenhouse.io/razorpaysoftwareprivatelimited/jobs/4596508005
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