Associate Job Openings in Chennai 2025!!!
Sutherland announced job vacancy for the post name of Associate. The place of posting will be at Chennai. Candidates who have completed Graduates/ Engineering/ Post Graduate with Freshers and Experience are eligible to apply for this Job. More details about qualification, job description, roles and responsibilities are as follows.
| Company name | Sutherland |
| Qualifications | HSC/ DIPLOMA / GRADUATE |
| Skills | Communication, Typing, etc.. |
| Category | Operations |
| Work type | Onsite |
| Position | Associate |
| Location | Chennai |
| Salary | As per company norms |
| Job type | Full time |
| Requisition Id | 744000072426145 |
Artificial Intelligence. Automation. Cloud engineering.Advanced analytics. For business leaders, these are key factors of success. For us, they’re our coreexpertise.We work with iconic brands worldwide. We bring thema unique value proposition through market -leading technology and business process excellence.We’ve created over 200 unique inventions under several parents across Al and other critical technologies.Leveraging our advanced products and platforms, drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer solutions, all provided through a seamless “as a service” model.
ROLES AND RESPONSIBILITIES
- Resolves Customer issues, questions, concern with effective, clear and professional written and oral communication.Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’issues.
- Builds Platform and business knowledge to better serve Vendors
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies andprocedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
REQUIRED SKILLS AND QUALIFICATION
- HSC, any Graduation * or 10+5 or 12+3 Diploma alongwith Mandarin language certificate
- Typing skills of 25 words per minute with an accuracy of 80%
APPLY LINK – https://www.smartrecruiters.com/Sutherland/744000072426145
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