Remote Associate Technical Support Consultant Job Openings 2025!!!

Veradigm announced job vacancy for the post name of Associate Technical Support Consultant. The place of posting will be at Remote (WFH). Candidates who have completed Graduates/ Engineering/ Post Graduate with Freshers and Experience are eligible to apply for this Job. More details about qualification, job description, roles and responsibilities are as follows.

Company name	Veradigm
Qualification	Graduate
Skills	Excellent Verbal & Written Communication skills and excellent problem solving skills
Category	support
Work type	remote
Position	Associate Technical Support Consultant
Location	Remote
Salary	As per company norms
Job type	Full time
Requisition Id	6652271003

Veradigm is here to transform health,insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint,along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next- generation technology and solutions, transforming healthcare from the point-of-patientcare to everyday life.

ROLES AND RESPONSIBILITIES

• Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers.
• Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues.
• Restart or re-trigger bots as needed and escalate critical issues to the development team.
• Update configuration files to support BOT scaling.Assist with bot scheduling in The control Room and validate post-deployment execution.
• Assist with new client onboardingproceSS.Raising support tickets in Jira & service NowProactively reviewing the emails and actively responding to address issues/de-escalate.

SKILLS

• Excellent verbal & written communications skills
• Excellent problem-solving skills and ability to troubleshoot.
• Basic understanding of Windows Servers Exposure on interaction with international clients (US preferred)
• Hands on experience application/ product support

GOOD TO HAVE

• Familiarity with the US healthcare industry and terminology.
• Automation platforms experience for RPA Operations Support in(UiPath/ Automation Anywhere,etc.) is preferred.

QUALIFICATION

• Successful completion of a bachelor’s degree or relevant Technical /Business

EXPERIENCE

• 1-3 years of experience

BENEFITS

• Quarterly Company -Wide Recharge Days
• Flexible Work Environment(Remote/Hybrid Options)
• Peer-based incentive “Cheer”awards”Al in to Win” bonus Program
• Tuition Reimbursement Program

APPLY LINK – https://boards.greenhouse.io/embed/job_app?token=6652271003&source=LinkedIn

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